Privacy Policy

Introduction

Wei Labs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our web applications, use our mobile applications (iOS and Android), or engage our consulting services. By using our services or providing us with your information, you agree to this Privacy Policy.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, company name)
• Account registration information (username, password, profile details)
• User-generated content (text, images, files, or other content you create or upload in our applications)
• Project details and requirements shared through our contact forms, consultations, or applications
• Business information relevant to consulting engagements or application use
• Communications with us via email, forms, in-app messaging, or other channels
• Payment and billing information for services rendered or in-app purchases
• Feedback, ratings, and reviews you provide

Automatically Collected Information

When you visit our website or use our applications, we automatically collect certain information, including:

• Usage data (pages visited, features used, time spent, referring URLs, interactions)
• Device information (browser type, operating system, device model, IP address, unique device identifiers)
• Mobile device information (device type, operating system version, mobile network information, device settings)
• Location data (with your permission, we may collect precise or approximate location information)
• Log data (access times, error logs, crash reports, performance data)
• Cookies and similar tracking technologies

Mobile Application Permissions

Our mobile applications may request access to certain device features and data. We only access this information with your explicit permission:

• Camera and Photos: To allow you to take photos or select images from your device
• Location Services: To provide location-based features and services
• Notifications: To send you push notifications about important updates or features
• Storage: To save data locally on your device for offline access
• Calendar: To integrate with your calendar for scheduling features (if applicable)
• Contacts: To help you connect with other users or share content (if applicable)

You can manage these permissions in your device settings at any time.

Information from Third-Party Sources

We may receive information about you from third-party sources such as business partners, analytics providers, and publicly available sources to better understand and serve our clients.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and delivering consulting services and application features
• Creating and managing your account
• Processing transactions and in-app purchases
• Providing personalized features and recommendations
• Responding to inquiries and communicating with clients and users
• Managing client relationships and project delivery
• Sending push notifications about updates, features, or important information (with your permission)
• Processing payments and maintaining billing records
• Improving our website, applications, and services
• Analyzing usage patterns and optimizing user experience
• Conducting research and development for new features
• Ensuring security, preventing fraud, and detecting abuse
• Complying with legal obligations and enforcing our terms
• Sending relevant business communications (with your consent)

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: We may share information when you explicitly authorize us to do so
• Service Providers: We work with trusted third-party service providers (hosting, analytics, payment processing) who assist in operating our business
• Legal Requirements: We may disclose information if required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• Protection of Rights: To protect our rights, property, safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your information in a structured format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Push Notifications

With your permission, we may send you push notifications through our mobile applications. These notifications may include updates, reminders, promotional messages, and other information related to our services. You can opt out of receiving push notifications at any time by adjusting your device settings or through the application settings.

App Stores and Third-Party Platforms

Our mobile applications are distributed through the Apple App Store and Google Play Store. When you download our applications, certain information may be collected by these platforms in accordance with their own privacy policies:

• Apple App Store: Subject to Apple's Privacy Policy
• Google Play Store: Subject to Google's Privacy Policy

We do not control and are not responsible for the data collection practices of these third-party platforms. Please review their respective privacy policies for more information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: